How as a leader, might you cultivate a culture that is the foundation for a vibrant business? To help answer this, let’s revisit the four-part culture-cultivating practice I shared last week, now with examples and some instructions. Use this...
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To foster collaboration in any workplace, it is critical to recognize that not every person celebrates the same holidays and even if two people do celebrate the same holiday it is done often in different ways. What might you...
Here’s our “wow” for this week: This Wow! goes to —, our newest team member for his self-starting attitude and motivation to make a difference in moving us forward. Why is this “wow!”? To best identify for the employer...
You may not realize how important real (honest, open) customer feedback can be… Here’s our “wow” for this week: This Wow! goes to — who as a trusted advisor gets our customers to tell us how they really feel...
When an employee steps up, something has gone right. Drill down and you’ll find … continuous communication. Here’s our “wow” for this week: This Wow! goes to —- who has grown remarkably in his ability to compare how he...
We’re building an A-Team! In place of our individual Wow, I’m going to take this opportunity to share a list from Jim Collins, author of “Good to Great” of the key things an A-team needs. It’s a good list...
Timing matters. Trust matters. If you are not sure you have all the information, take time to dig deeper before you make a critical decision about people. Here’s our “wow” for this week: This Wow! goes to two individuals...
Big businesses in the U.S. are receiving bailout funds. Whether they “deserve” this or not is something many of us question. I for one am always loathe for dollars to be thrown to who yells the loudest or can...
Today more than ever a leader needs their team to care and tend to the bottom line. We’ve got that—Wow! Here’s our “wow” for this week: This Wow! goes to —- who decided that he and a friend could...
What does teamwork really mean? Would the U.S. economy be where it is today if we really had this? Ok, the U.S. economy is for another post. This post is about us, and how in bad times we are...