In this series we are talking about connecting—connecting to people, connecting people to the business results you want, and getting those results. If you are just starting this series, you can catch up by reviewing the earlier posts. Find...
Read More
You may not realize how important real (honest, open) customer feedback can be… Here’s our “wow” for this week: This Wow! goes to — who as a trusted advisor gets our customers to tell us how they really feel...
When an employee steps up, something has gone right. Drill down and you’ll find … continuous communication. Here’s our “wow” for this week: This Wow! goes to —- who has grown remarkably in his ability to compare how he...
In this series we are talking about connecting—connecting to people, connecting people to the business results you want, and getting those results. Let me intro this next step before we recap, so that those that have been reading along...
We’re building an A-Team! In place of our individual Wow, I’m going to take this opportunity to share a list from Jim Collins, author of “Good to Great” of the key things an A-team needs. It’s a good list...
In this series we are talking about connecting—connecting to people, connecting people to the business results you want, and getting those results. Recap: In Step 1 you selected up to three of the most critical strategic themes or...
Timing matters. Trust matters. If you are not sure you have all the information, take time to dig deeper before you make a critical decision about people. Here’s our “wow” for this week: This Wow! goes to two individuals...
In this series we are talking about connecting—connecting to people, connecting people to the business results you want, and getting those results. Recap: In Step 1 you selected up to three of the most critical strategic themes or...
Some of our friends, family and colleagues may have yet to experience bad times—so they may have more difficulty coping than those (of us) who have failed (and come out just fine) many times. My colleague Bill Dueease of...
In this Leadership series we are talking about connecting—connecting to people, connecting people to the business results you want, and getting those results. In Step 1 you selected up to 3 of the most critical strategic themes or...