In keeping with the theme of Thanksgiving, which is “the” U.S. holiday bringing families together, this week’s “Wow!” goes to the team. Yes, it goes to all of you, and I will tell you why… Here’s our “wow” for this week: Team, I am sending to you a “WOW!” because

We had an interesting week. Most of us had our “heads down” …working with great focus to meet deadlines; moving fast—yet in a managed way. We’ve made some great inroads! But we’ve faced many distractions as well; the toughest caused by promises made, then not kept. We’ve also had new

You may have some idea how much I hate missing a deadline. Well, I just missed mine; I didn’t send out the Wow! this weekend. The good news is that it is not because there are no Wows! to give; there are plenty! This team continues to impress me every

Last week I focused on s-p-e-e-d. This week is about another driver of our success: smart use of TIME! … that is your time and others’ time. On the subject of time management, this week’s “Wow!” goes to ———-. Here’s our “wow” for this week: I am sending to you

This week we made great headway in our efforts to become more visible to, and engaging of, our customers. And I can already feel that we are doing this with greater s-p-e-e-d than before. So on that note, this week’s “Wow!” goes to ———-. Here’s our “wow” for this week:

As I work with companies on Abrige performance improvement, risk management engagements… and as I am now (over the past 10 months, actually) studying the bootstrapping, high profits information marketers… I keep reading, and saying, the word “engagement.” We can no longer just sell to customers. And we can no

This week I am honoring a person that continues to wow me with his focus and effort. We are going through transition—mostly growing pains—and with this comes the need for a ready, capable and trustworthy pool of resources; good people. …This week’s “Wow!” goes to team member, ———. Here’s our

Are performance management systems—CPM, EPM, BI, BPM, Balanced Scorecard, Dashboards, etc.—failing? I’ve been saying this for quite some time, and I’m now hearing it from others as well. It feels ok to be somewhat vindicated in my opinion. I’d much rather have organizations grow stronger and build value again. I

To all: We continue to move through quick changes in our team. You are not seeing all the changes, since you cannot see the bcc list for this email—I do. And I have mixed feelings about it. Mostly, it is a very good thing. We are more closely aligned—together, toward

The recent global upheaval has brought down some iconic companies, and in some cases it is obvious why these leaders failed. But in most cases it is not that clear how exactly that leader failed, when we reconsider by visually stepping into his or her shoes without benefit of hindsight.